Privacy Policy

Family Logistics is a private family coordination service operated by S34Y LLC. Contact d@s34y.com with privacy questions.

Information used by the service

When you text the service, S34Y and its messaging providers receive your phone number, message contents, message timestamps, and delivery information. We use this information to record opt-in and opt-out requests, coordinate schedules and transportation, respond to questions, and operate the service. Logistics messages may include information you choose to share about activities and assignments.

This website

This site provides enrollment instructions and policies. It does not ask you to enter a phone number or submit a registration form. We have not added advertising trackers or analytics. Our hosting provider may process technical request information, such as IP addresses and browser details, to serve and protect the site.

Mobile information and consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent phone numbers, SMS opt-in data, or consent records. Text messaging originator opt-in data and consent are not shared with third parties except aggregators and providers needed to deliver the text messaging service.

Service providers and family coordination

We use Twilio and telecommunications providers to deliver messages, and hosting providers to operate this website. They process information needed to provide those services. Relevant logistics details may be relayed to participating family members or caregivers to fulfill your requests. Your consent records are not published on this website.

Retention and choices

We retain information only as needed to operate the service, maintain consent and opt-out records, resolve delivery issues, and meet applicable obligations. To request access, correction, or deletion, email d@s34y.com. Some opt-out records may need to be retained to prevent further messages.

SMS controls

Message frequency varies. Message and data rates may apply. Text STOP to unsubscribe and HELP for help once messaging launches. For support during setup, contact d@s34y.com. Consent applies only to Family Logistics and is not transferred to another messaging program.

Care with personal information

Only share information needed for family coordination. Do not send passwords, payment details, or sensitive medical information. SMS is not an emergency service and should not be treated as a confidential channel. We use access controls to limit access to service information, but no system can guarantee absolute security.

Changes

We will update this page when our practices change. Material changes affecting consent will require an appropriate notice or renewed consent.